Do I have to use a passcode or use my fingerprint every time I wish to use the ElderCheck Now™ app?

Not necessarily. For security purposes, the ElderCheck Now app uses the passcode and/or fingerprint unlock to encrypt the data that is submitted by an elder and stored on the caregiver’s device. As a convenience, the caregiver can adjust the duration of the “Auto-lock” feature to reduce the number of times they are asked to enter their passcode or fingerprint. This can be adjusted inside the ElderCheck Now app by selecting Settings->Passcode->Passcode Auto-Lock. Remember, to maximize security and to reduce the potential of others inappropriately accessing the data maintained within the ElderCheck Now app, we recommend shorter time period settings for the “Auto-Lock” feature.   Please see caregiver iPhone® passcode login video tutorial for details.

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