As a caregiver, I can’t pair with my elder’s device.

  • Ensure Wi-Fi or cellular data connectivity for the caregiver and elder devices
  • Be sure to verify the email address on the caregiver’s device by clicking on the secure link sent to the caregiver’s email from “no-reply@parseapps.com”
  • Be sure to spell the caregiver’s email address properly on the elder’s device during the setup process

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